Explore Our FAQs

Thank you for considering skelp!. We appreciate your interest and understand that individual experiences can vary. While we can't speak directly about the experiences you've had with other brands, we'd be more than happy to provide you with more information about skelp! 

skelp! was crafted with a dedicated focus on scalp health, with formulations enriched with beneficial skincare ingredients that provide benefits in improving scalp health. These ingredients, known for their effectiveness in skincare, contribute to the nourishment, balance, and overall well-being of the scalp. 

skelp! is about achieving a balance between good scalp health and overall hair health. Our formulations are designed to nurture your hair from root to tip, promoting a healthier scalp environment as we believe a healthy scalp is the foundation for good hair. 

skelp! formulations are dermatologically tested, and the conclusion is that they induce no irritation and have very good skin compatibility. 

skelp! is also vegan and cruelty-free. Has no parabens, sulphates, or silicones. Our commitment to quality ingredients contributes to the overall health of your scalp. 

If you have specific concerns that you would like to address or questions about our products, please feel free to share more details, and we'll do our best to assist you. 

All skelp! products are vegan friendly. 

Certainly not. We cherish all furry friends, whether they're big or small. Rest assured, we are strongly committed to cruelty-free practices and do not conduct any testing on animals. 

We were born in Sydney. Made in Australia.  

All skelp! products contain a shelf-life recommendation on the packaging for how long the product is most effective and safest to use once opened. These symbols will typically be found on the back of each of our products' packaging. 

skelp! can be used on all hair types, including colour-treated hair. Our formulas are nourishing, gentle and contain no harsh chemicals. In fact, our products are great to use for your scalp to help calm after colour treatments. 

Congratulations on your growing family! Although we choose every ingredient carefully, we recommend consulting with your doctor before adding anything new to your routine during breastfeeding or pregnancy. Just so you know, all skelp! products are free of sulphates, parabens, and silicones.  

Want to know more about a particular product? Find the full ingredient list on our individual product pages. 

skelp! is free from sulphates, parabens, and silicones. 

skelp! is free from parabens, sulphates, and silicones. 

skelp! is free from silicones, parabens, and sulphates.

skelp! is not fragranced with parfum however it is fragranced with essential oils and extracts such as Citrus and Sandalwood.  

Though our ingredients don't contain anything harmful, It is important to note that products can widely vary from person to person due to skin types and environment. We would recommend a patch test or consulting with a professional first. 

All skelp! products have been dermatologically tested. None of the 30 volunteers showed any skin irritation or sensitivity

The scalp microbiome is vital for keeping your scalp and hair healthy. Like the skin microbiome, it provides the first line of defence against harmful pathogens, shielding the hair follicles and the scalp from infection, toxins, irritation, hair damage and more. This results in a stronger scalp barrier and healthier hair. In contrast, a disrupted and imbalanced scalp microbiome can result in irritation, dryness, damaged hair, sebum buildup and may even impede hair growth. 

When our scalp microbiome is in a state of equilibrium, these microorganisms do not cause harm. But once a scarcity or overgrowth of certain microbes occurs, this balance is disrupted. Changes in the scalp and its microbiome can lead to several problems like itchiness, irritation, and dandruff. Microbes also reside in the hair follicle, and a disruption in this delicate environment may lead to hair loss.  

A healthy good scalp is the foundation for good hair. It's a balanced scalp, without excess oiliness or dryness, and free from issues like itchiness or dandruff. 

A healthy scalp supports hair growth, strength, and overall hair health. Like how a skincare routine works to promote skin health, a healthy scalp routine provides the optimal environment for your hair thrive from root to tip.  

Just as a well-nourished soil helps a plant grow, a healthy scalp nurtures your hair.

Regular care, proper cleansing, and the right products can contribute to maintaining a healthy scalp.  

Discover the secret to a revitalised scalp through the power of double cleansing with skelp! Begin your scalp care routine by starting with our Head First Pre-Cleanser, a gentle yet effective treatment that purifies and refreshes your scalp by helping to remove impurities and buildup that can burden your hair.  

As the first step in our regimen, Head First will prepare your scalp for the ultimate Clean Sweep Shampoo experience. 

Unleash the true potential of your hair from the roots up with the power of double cleansing – because a healthy scalp is the foundation of good hair. 

The first step towards a happier, healthier scalp. 

1. Divide your dry hair into sections. 
2. Spray Head First Pre-Cleanser directly onto your scalp, making sure to cover it thoroughly. 
3. Gently massage your scalp to stimulate and activate, helping to remove impurities. 
4. Leave the product on for 5 to 10 minutes. 
5. Rinse your hair well with warm water. 
6. Follow with Skelp Cleansing Shampoo for best results. 

Defenscalp ™ is a powerful rosebay extract designed to gently affect the scalp ecosystem and improve the appearance of hair, where there is less flaking of scalp and reduced sebum production. Defenscalp™ works to restore balance to the scalp's microbiota, supporting a healthier scalp environment. By reducing sebum production, it helps achieve a flake-free and non-oily scalp and hair without any undesirable effects.

Unlocking the power of skincare and ingredients like AHA's, Probiotics, Niacinamide, Hyaluronic Acid, and Vitamin C, we've formulated a system that gets results.

When it comes to using skelp! products, there's no one-size-fits-all approach. Just as every scalp is unique, your hair care routine should be too. 

Based on research, the ideal balance is to wash your hair around two to three times a week to maintain the hair's natural oil (sebum).  

However, determining how often we wash our hair involves various factors. At skelp!, we encourage you to reconnect with your roots, consider the climate you're in, environmental influences, and your specific skin type (whether it's oily or dry). These factors collectively impact how often you should hydrate, nourish, and balance both your hair and scalp biome. 

For optimal results, we recommend using the complete skelp! scalp care solutions.  

It's important to remember that excessive washing can strip away sebum and potentially lead to scalp imbalances like dandruff. Ultimately, achieving the right balance is key, and skelp! is here to help unleash your hair’s true potential.  

For individual product use, please refer to the how to use section for each individual product.

We believe that a healthy scalp is the foundation for good hair and prioritising scalp care is our approach to setting the stage for healthier hair. 

Your scalp craves attention just like your face. Like caring for your face, how you care for your scalp shows.  

At skelp!, we're on a mission to help your scalp thrive and empower individuals to unleash their hair’s true potential.  

With our complete scalp care solutions, we are transforming the way people care for their hair. Changing hair for the better, one scalp at a time. 

Results can vary from person to person, we recommend using our products 2-3 times a week, continually for best results. 

For optimal results, we also recommend using the complete skelp! scalp care solutions.  

If you're dealing with a particular scalp concern / condition or skin sensitivity, it's advisable to consult your GP or a dermatologist before use. 

If you have any further questions, please feel free to contact us at customerservice@skelp.com.au.

We completely understand the importance of transparency when it comes to the ingredients in our products, and we appreciate the opportunity to address your questions. 

We recognize that alcohol is often associated for its ability to draw out moisture, but it's essential to distinguish between the different types of alcohols as not all alcohols are created equally and there are many forms of alcohol that can be used to benefit maintaining healthy locks and the formula.  

We use short-chain alcohols, specifically Alcohol Denat., as listed in the INCI. Alcohol Denat. is a denatured alcohol, a short-chain variant widely utilized in cosmetics. Its key roles include solubilizing ingredients, acting as an antimicrobial, and providing a refreshing effect. We've carefully selected this type of alcohol to enhance the safety and longevity of our products by preventing bacterial growth. 

As our formulations contain naturally derived ingredients, we are committed to maintaining the highest standards of hygiene to ensure the safety of your hair and scalp and this ingredient helps prevent the growth of bacteria and fungi in our haircare products.  

It's important to note that not all alcohols have the same impact on hair health. In our formulations, the choice of alcohol is intentional, serving a specific purpose to deliver the best results for your hair and scalp. 

In summary, the diverse alcohol ingredients in hair care serve different purposes. Some alcohols offer nurturing benefits, while others excel in quick drying. Whether the perception of an alcohol is deemed 'good' or 'bad' for your hair hinges on factors such as your hair type, the product's intended use, and the alcohol's content and consistency in the product. 

We recommend conducting a patch test before using our products to ensure they are compatible with your unique hair characteristics. If you have any further questions or if there's anything else we can assist you with, feel free to let us know. 

Thank you for choosing skelp! We're here to make sure your hair care journey is as delightful as your hair deserves. 

skelp! can be used on all hair types, including colour-treated hair. Our formulas are nourishing, gentle and contain no harsh chemicals. In fact, our products are great to use for your scalp to help calm after colour treatments. It will not strip hair dye.